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Dell KACE Systems Management Appliance Enhances Workforce Productivity, Energy Savings

The first Dell KACE appliance release since acquisition offers environmentally responsible IT power management capabilities and ITIL ready Service Desk

ROUND ROCK, Texas, May 24, 2010 – Today Dell KACE launched its latest systems management appliance, the Dell KACE K1000 Management Appliance, bringing innovative systems management to mid-sized businesses looking to proactively manage IT and help reduce power consumption to save time and money. Shipping now, it is the first product release since Dell acquired KACE this year.

Underscoring Dell’s commitment to provide environmentally conscious and energy-efficient solutions, the most recent release of the K1000 Management Appliance introduces:

New easy-to-use capabilities allowing customers to quickly and easily configure and enforce power settings on Windows and Mac OS X systems;
Pre-defined reports that display energy savings which may be used to qualify for utility rebates;
Service desk functionality consistent with IT Infrastructure Library (ITIL) best practices that simplifies the automation of key IT processes; and,
Enhanced Smart Label technology dynamically groups managed machines for easier reporting and improved automated policy-based management.

“Since becoming part of Dell, we’ve increased our global reach and are organized to bring the latest technology to customers even faster,” said Rob Meinhardt, president of Dell KACE. “The latest K1000 release delivers highly-innovative system management solutions for Windows, Linux, and Mac systems that push the envelope in enforcing power management and providing a practical ITIL service desk.”

Systems managers are increasingly forced to wear many hats throughout the day from addressing systemic issues to responding to business changes. Dell KACE helps consolidate these functions by providing a single appliance for all projects, while delivering easy-to-use, comprehensive and affordable systems management with simplified, all-inclusive pricing.

“The new power management features are invaluable to us,” said Brian Bowman, a systems administer from Moss Point Schools, a K-12 school district in Moss Point, Miss. “The Dell KACE K1000 is not only easy to configure and enforce power settings, but it gives us a lot of flexibility with regards to management functions. The new ITIL-based service desk will help us to be more proactive to address our students and faculties IT issues. The ability to gather intelligence on the specific work order before even looking at the machine will allow us to assign the right person and right tools to tackle the problem, which in the end should save us about 30 minutes in IT support time per project.”

Both the new power management capabilities, as well as the new service desk, are included as part of the base K1000 license. Compared with other industry solutions requiring incremental add-on licenses, the Dell KACE all-inclusive pricing and licensing terms can save customers significant time and money by simplifying the purchase, deployment and administration of the appliance. The Dell KACE family of systems management and deployment appliances fulfills all of the systems management needs of a mid-market IT organization, from initial computer deployment to ongoing management and retirement. Dell KACE products are available as both physical and virtual appliances, directly from Dell or through its partners.

About Dell
Dell (NASDAQ: DELL) creates, enhances and integrates technology and services customers count on to provide them reliable, long-term value. Dell provides system-management solutions for customers of all sizes and system complexity. The award-winning Dell KACE family of appliances delivers easy-to-use, comprehensive, and affordable systems management capabilities. For more information, visit www.dellkace.com or follow the conversation at http://twitter.com/DellKACE.

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